Professional
Experience

• Delhi, India
• ukg.com

Enterprise workforce-management platform — performance, messaging and LLM tooling on real infrastructure.

• Cut legacy API latency by up to 40% — profiled hot paths (N+1 queries, redundant serialisation, chatty DB access) and introduced Redis caching for read-heavy lookups.
• Architected a support API that consolidates scattered RabbitMQ topic listeners into one observed service — topic-based routing, de-duplication and shared error handling, so new topics are onboarded by configuration rather than new listener code.
• Designed and maintained PostgreSQL data-correction patches for enterprise workforce-management apps, with dry-run mode, row-count guards and rollback scripts before anything touches production.
• Built MCP servers for Kubernetes, Jira and Salesforce — typed, permission-scoped tools (read-only defaults, allow-listed fields, explicit approval for writes) that let Claude query pods and logs, manage tickets and pull CRM context.
• Authored Claude Code skills for the team: a GitHub workflow skill (branches, PRs, reviews and release notes with the team's conventions built in) and a hot-patch skill that runs the Gradle build, finds the freshly built JARs and swaps them into running Kubernetes pods and HA machines (Tomcat WEB-INF/lib) with automatic backups and one-command rollback — a 15-step manual sequence became one command.
• Put Claude into the support-ticket workflow — triage, severity suggestion and runbook-grounded root-cause hints, with an engineer approving every reply; partnered with support and product on the triage rules.
• Shipped an issue-context agent that searches Confluence, Jira and related sources for an incoming issue and returns a cited context brief, cutting investigation time.

• Java
• Spring Boot
• RabbitMQ
• PostgreSQL
• MCP
• Anthropic API
• Claude Code skills
• Kubernetes

• India · Supply Chain Tech
• amazon.com

Owned multi-region logistics services and the Electronic Proof of Delivery platform across India, Brazil, UAE and KSA marketplaces.

• Owned design and operation of multi-region fault-tolerant microservices powering logistics workflows — about 30% higher reliability.
• Designed region-local processing with idempotent consumers, retry with back-off and dead-letter queues, so a regional incident degrades gracefully instead of blocking deliveries.
• Engineered the extensible APIs and data models behind the Electronic Proof of Delivery platform, cutting manual verification 30–40% across India, Brazil, UAE and KSA.
• Defined versioned, backward-compatible API contracts and event schemas for EPOD so downstream marketplace teams could integrate without coordinated releases.
• Led the end-to-end legacy compliance → service-oriented migration — 25–35% lower latency; authored the design docs and sequenced the cut-over so old and new services ran side by side with zero downtime.
• Improved notification reliability and observability 20–30% with structured logging, CloudWatch dashboards and alarms — alerts moved from "customer reported" to "caught before impact".
• Explored AI-driven log analysis and anomaly detection for faster incident resolution; carried the on-call rotation and drove root-cause analyses for recurring incidents.

• Java
• AWS
• SQS / SNS
• DynamoDB
• Kafka
• Microservices

• India · Banking
• accenture.com

Backend services for banking-onboarding platforms handling high-volume customer workflows; recognised with the “Client Value Creation” award.

• Built REST services in Java / Spring Boot for banking customer-onboarding journeys — KYC steps, document capture and account creation — serving high daily volumes.
• Externalised eligibility and validation rules into a rule-driven workflow engine, improving onboarding efficiency by about 15% and letting business changes ship without code deployments.
• Hardened data validation and backend integrations with core-banking and third-party verification systems — error handling, retries and idempotency — reducing manual errors by about 30%.
• Owned the automated integration test suite for critical onboarding flows and wired it into CI, raising coverage and giving releases a reliable go/no-go signal.
• Handled production support and defect triage for the onboarding platform in an agile team with QA and business analysts.
• Recognised with Accenture's “Client Value Creation” award for the banking-onboarding work.

• Java
• Spring Boot
• REST APIs
• SQL
• Automation